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May 09

Can I Get Charged with Slander for Leaving Bad Clear Choice Reviews?

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I had a truly horrific experience with dental implants and have been leaving bad Clear Choice reviews on a number of sites. I’d rather not get into the specifics of it here because my story is quite unique and this question might be traced back to me. That said, I received a phone call the other day and was told I needed to take down my posts- that they were illegal and I would get sued for slander if I left them up. I’m furious that they would low, but I’m also afraid that I could be in real trouble over this. It’s not so much that I think they have a case. They don’t. As far as I can tell, it’s within my rights to say whatever I want to say in my Clear Choice reviews, as long as I don’t misrepresent myself or lie. The problem is, they’re a huge company with deep pockets and I cannot afford to fight them if they come after me. However, the threats, on top of the experience I had in the office, have strengthened my resolve to spread the word. Am I in the right here or should I pull my posts to avoid a legal issue?

Thank you, Anonymous

 

Dear Anonymous,

If you have a legal question, it’s always best to talk to a lawyer. A legal professional will have the most current info and will gather the details necessary to provide you with an accurate assessment of your situation.

First, it’s odd that they would call you. Particularly with large companies, the first contact you would have is a formal letter from their lawyer. A small business might slip and give you a verbal warning, but a large company isn’t likely to do this. This is a red flag, which could mean that you might not have been speaking with someone who represents that company. If you have a record of the phone number from the call, cross reference it to make sure it’s really from Clear Choice. If it is someone from the practice, you can also check to see if it’s even someone in a place of authority to make a legal call. Likely, the person you spoke with either has no authority or was not affiliated with the company.

Secondly, this kind of lawsuit would be called a defamation of character suit or libel because it involves written words. If you had spoken the words, it would be a slander case. If you used that word, it isn’t an issue, but if the caller that word, it’s a sign they probably don’t understand the law.

Lastly, if you’re relaying the truth and giving your personal opinion, you’re typically not liable. However, you have to watch your word choice. There’s a chance a lawsuit might stick if you said, “These people are criminals,” and they haven’t been found guilty of any crime. However, if you can actually prove each person you reference has a criminal record, then you could write that. You probably couldn’t legally say, “They stole my money,” if you made a down payment and signed an agreement and their actions were part of the agreement you made, although there are some circumstances in which you could make that claim.

Again, you should definitely speak with an attorney if you’re concerned. You can also read the full Consumer Review Fairness Act for further details.

 

This blog is sponsored by Dr. Anthony LaVacca, a prosthodontist who provides general dentistry services for the whole family as well as expert dental implant care. Patients who are dissatisfied with Chicago Clear Choice reviews or who would like a second opinion on dental implants may call 630-848-2010 to schedule an appointment with Dr. LaVacca.

Apr 02

Should I Get a Clear Choice Second Opinion Before Signing the Contract?

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I’m wondering if I should get a second opinion on a Clear Choice treatment plan I was given. I’m expecting a relatively large tax refund this year, which I plan to spend on dental care. I really struggle to save throughout the year and getting this lump sum makes it possible for me to get everything out of the way all at once. Unlike others who write about getting Clear Choice second opinions, I haven’t necessarily had a bad experience with them. They recommended I get the All-on-4 dental implant procedure done, which is what I wanted anyway, and I was already familiar with the costs, so it seems fairly straightforward.

I’m still apprehensive about officially signing up to have the work done. I don’t know if it has to do with the place or the amount of money I’m spending. I’m considering scheduling a consult with another dentist to at least verify what Clear Choice told me. At the same time, I’m wondering if that’s really fair to the second dentist, particularly if I’m already mostly sold on Clear Choice. I don’t want to offend anyone or waste their time, but I would like to go be confident about my decision. Is it ok for me to see another dentist although I probably won’t retain his services? How do I explain it to him in a way he won’t find offensive?

Thanks for your time. TM.

TM,

It’s wise to consult with a dentist who provides Clear Choice second opinions—not necessarily because Clear Choice isn’t trustworthy—but because you’re making a major investment and are having second thoughts. When people receive All-on-4, they’re usually looking at a treatment plan of $10,000 or more. You wouldn’t buy a new car without reviewing all your options and doing comparisons. You probably wouldn’t purchase a home appliance or furniture without doing some research, and none of those things are as personal or sensitive as medical or dental care.

A Clear Choice Second Opinion Will Help You Make an Informed Decision

You are not doubting what Clear Choice has recommended, nor are you questioning the treatment plan you were given. You just want to know if you’re making a good decision. Most dentists are glad to consult and confirm a recommendation because it means you trust them. Although they would prefer that you choose them for the treatment, they also understand a patient’s need to make educated and informed decisions. If you can take your x-rays and treatment plan in with you, it will be easier for the dentist to efficiently provide a second opinion on the Clear Choice recommendation.

 

This blog is sponsored by Dr. Anthony LaVacca, a Naperville, IL dentist. Dr. LaVacca offers reliable Chicago Clear Choice second opinions and comprehensive family dentistry services.

 

Jan 04

Clear Choice Second Opinions: How Much to Tell the Next Dentist?

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I’ve decided to get 2 Clear Choice second opinions. I’m considering having the all-on-4 procedure done and I want to be sure I’m doing the right thing without paying significantly more than I should. All-on-4 requires removing 2 healthy teeth, but the doctor says I’ll probably lose them in the next few years anyway. I don’t know if that’s true or not, nor whether they would be removed prematurely. My questions are: 1) When should I get the Clear Choice second opinions? 2) Is it okay to tell the other dentists I went to Clear Choice? 3) Will I need new x-rays, or can I take mine with me? But doesn’t that tell the other dentists I went to Clear Choice? Many thanks. Patrick

Patrick,

Your questions are good. Normally, when you’re getting a Clear Choice second opinion, the dentist can make an educated guess about what was previously recommended. Clear Choice tends to recommend certain treatment, including All-On-4. Based on your oral health and the number of your remaining health, any dentist who is familiar with the company will likely know what was recommended.

Things to Consider Before Your Clear Choice Second Opinion

Before your second-opinion appointments, consider the factors below to determine what you will say to each dentist and how much information you will provide.

  • Tooth extraction – If you’re questioning whether teeth need to be extracted or not, you may get unbiased feedback by not repeating what a dentist recommended. This is especially true in smaller towns, where one dentist may not want to conflict with another dentist’s recommendation.
  • Treatment plan – If you’re getting the Clear Choice second opinion to confirm whether or not the treatment plan you were given is reasonable, you probably want to bring a copy of the treatment plan with you.
  • Treatment options – If you would like to know your options, it will be beneficial to provide at least some limited information. You can let the dentist know you’ve had consultations, but want to hear his or her recommendations for dental implants. There are always numerous treatment options to explore. In addressing it this way, you’ll likely hear about other solutions in an unbiased way.
  • X-rays – Today’s x-rays are digital and your exposure is low. Some liken it to the equivalent of a day in the sun. It should be safe to retake x-rays. But easiest option is to get copies to take with you, especially if you don’t want the consulting dentists to know you have been to Clear Choice.

This post is sponsored by Naperville American board-certified prosthodontist Dr. Anthony LaVacca.

Nov 15

Sharing a Clear Choice Review for My Wife

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I’m writing in today to talk about what happened to my wife. We have been very cautious about her dental treatment, even reading Clear Choice reviews beforehand to make sure we weren’t taking unnecessary risks.

My wife has had more than her fair share of dental problems. I’m not going to get into specific details, but suffice it to say she is missing about half the teeth in her upper jaw, and several of the remaining ones aren’t doing so well.

We knew that it wasn’t going to be cheap based on the Clear Choice reviews we’ve read, but we had prepared for that, and were okay with it as long as the quality of the work was good. My wife was understandably anxious about the consultation, but the lady on the phone explained what to expect, and all seemed well.

Fast forward to the day of the appointment. As soon as the dentist came in, he started pushing her to get some kind of denture instead of just replacing the missing teeth. Now, I understand that I’m not a dentist, and maybe I don’t understand everything that’s going on here, but he wanted to pull all her remaining teeth. That just seems wrong to us. We thought he’d suggest some dental implants, or maybe a mixture of dental implants, bridges, and/ or a partial denture. And, he did say these were possible options, but every time we brought them up, he talked about why she should pull her remaining teeth. His argument: She’s going to lose them anyway.

I probably don’t have to explain this, but that was very upsetting for my wife to hear. He was talking about her like she wasn’t even a person, like she was some hopeless case, incapable of caring for her remaining teeth. She cried in the room, on the way home, and for most of the night.

She and I talked it over and we agreed we need to go someplace else that would work with her requests, without the judgments and pushback. But here’s the thing. We’re now on a contact list where they call us all the time and send us letters about getting treatment done. I’ve told them we’re not interested, but we still get calls and letters. At this point, it feels like harassment.

I knew based on the Clear Choice reviews we saw, that they were known for having pushier sales tactics, and I was prepared for that. I can hold my own. But, nothing prepared us for the way they made my wife feel or for the incessant calls after. We haven’t found a new dentist yet, but we wanted to share this experience and also ask if there is a specific chain or office that’s recommended.

Thank you,

Richard

 

Dear Richard,

We’re sorry to hear you and your wife had such a tough time. As far as finding a new practice goes, you may do better to start by getting referrals from people you know and trust. We don’t know your location, so it’s difficult to direct you to specific implant dentists. You can also check online reviews. You may receive more personalized care when you work with a single doctor rather than a chain that’s known for providing a specific type of service.

Next Steps After Disappointment with Clear Choice

We suggest that you schedule appointments for consultations with a few dentists who have several of the following qualifications:

  • Advanced training in implant dentistry
  • Board certification
  • At least ten years of experience in implantology
  • Credentials from the International Congress of Oral Implantologists or the American Academy of Implant Dentistry

A skilled dentist will conduct a thorough examination and let you and your wife know her options.

This post is sponsored by American Board certified prosthodontist and Naperville implant dentist Dr. Anthony LaVacca.

Oct 10

How many Clear Choice Second Opinions do I need?

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I have a question about Chicago Clear Choice second opinions. I’m looking into getting the All-on-4 procedure for my top teeth, so I went to Clear Choice as my first option because they seem to have it down to a science. But, while I was there, I really felt like I was getting pushed into it. I already had a good idea of what I wanted, and that’s why I went there in the first place, but then they started pushing me to schedule the procedure. They told me that I needed to do it right away, and they tried to get me to leave a deposit. I understand that they’re a business, but they made me feel like it wasn’t about me anymore. They knew I wanted the procedure, so they were pushing to collect the cash right away. The experience discouraged me from getting All-on-4 done altogether. I went ahead and scheduled a second consultation with a different office. This one was recommended to me and it is a very small office. I think there is only one dentist and maybe two or three girls who work for him. In any case, he nodded along as I told my story, and then had his assistant draw up the paperwork. He barely even took the time to look in my mouth. Again, it was like it was all business.

So, now I’m wondering if I should go in for a third consultation somewhere else, or if it will even matter. Both these places offered roughly the same process and had similar quotes, so cost isn’t a huge factor. I suspect a third office will be more of the same. But, I also cannot say I’m really comfortable with either of these dentists, let alone looking forward to treatment from them. Should I go in for another consultation or choose one of the providers I’ve already seen and get it over with? Thanks, Dawn

Dawn,

You should get as many Clear Choice second opinions as it takes to make you comfortable. It doesn’t sound like you have dental anxiety or anything that might cloud your decision. The offices you went to are so focused on business that you didn’t feel like they cared about you personally. Here’s what we suggest:

Tips for Getting Clear Choice Second Opinions

Don’t tell the dentist more than he or she needs to know. In other words, don’t tell the dentist what type of dental implants you want or what the other dentists have suggested. This way, he or she will be more likely to discuss all the options with you and spend more time with you as well.

Check the dentist’s credentials first. Although you should give the dentist limited information, you should be well informed. Read his or her reviews and check out before and after photos on the website. It will help you understand the type of service provided before you even enter the office.

Ask questions. If you’re unsure about a process or why something is best, ask the dentist about the pros and cons of the treatment.

Compare apples to apples. The third dentist may propose something totally different because he or she isn’t clouded by the idea that you want All-on-4s. Also, the third dentist isn’t just confirming another dentist’s diagnosis and giving you a price. For this reason, you may not be able to compare the treatment plans exactly. If they don’t match up, wait until the end and ask for a comparison of the two. That way, you can see how the information you are given relates to what previous dentists said.

Understand the time involved. Any kind of implant dentistry can result in treatment that lasts a year or more. If you aren’t sure the dentist has your best interests at heart, it’s going to be a long year full of self-doubt. Be sure you’re selecting someone you genuinely trust and feel at ease with.

This blog is sponsored by Naperville implant dentist Dr. Anthony LaVacca, a Chicago Clear Choice second opinions provider.

Sep 05

Can Clear Choice Make Me Delete My Reviews?

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I had a very bad experience and left several Clear Choice reviews online. I’m very hesitant to say anything more than this because the testimonials I left were detailed enough that the office identified me and contacted me after. I don’t want it to spread here too. I know it probably sounds like I’m being paranoid, but honestly, these people…

Anyway, my point is that I put some Clear Choice reviews up and told about my bad experience. Within about 24 hours, the office manager at the location I went to contacted me and told me that I needed to them all down. She said I signed some kind of privacy agreement that indicated I would not talk about them online and that by posting those Clear Choice reviews, I would not only be dismissed as a patient from the practice, but I could also be subject to legal action for breaking my contract.

I’m not going back and I’m already established at another office and I love my new dentist. That’s not the problem. However, particularly in light of this phone call, I’m worried that other people will be harmed by the company. I’m also worried I’m going to get sued over this. Do I have to remove my testimonials or are they just using these tactics to hide what they’re doing? Can they get away with that?

Anonymous Poster

 

Dear Anonymous Poster,

Your experience after posting reviews about Clear Choice is enough to make anyone wary about what they post and whom they talk to. It doesn’t sound like something the company routinely does. Yours is the first report of it that we can find online. That doesn’t mean it hasn’t happened, though. But it isn’t showing up in searches, and people are keeping quiet about it.

Can They Make You Remove Your Clear Choice Reviews?

When contracts say you can’t post bad reviews, they’re generally referred to as “non-disparagement clauses.” Not too long ago, Congress actually voted on whether these types of clauses were legally binding. They’re not. In fact, according to research presented by NBC News, people who have left negative testimonials and have been harassed by companies about paying fines because of it have been paid hundreds of thousands of dollars in damages. Currently, you’re legally allowed to leave testimonials, regardless of your contract with a company, as long as everything you say is factual.

However, considering that you’re wondering about the legality of things, it’s best that you consult with a lawyer who specializes in consumer affairs. A lawyer will walk you through your available options and help you decide what the best course of action is.

You can also notify the review sites and the Better Business Bureau about your issue. Certain sites, like Yelp, take experiences like yours very seriously. If they find cause for concern, they’ll post a public announcement right on the business’ profile for everyone to see. It’s up to you how far you want to take this, but if you choose to be a whistle blower, odds are that Clear Choice won’t get away with it.

This blog is sponsored by Dr. Anthony LaVacca, prosthodontist and Naperville implant dentist.

 

 

Jul 06

Clear Choice vs. a Prosthodontist

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From what I’ve read in online Clear Choice reviews it looks like I can get the 4 implants I need in just one day. I checked out their website and it pretty much confirms it. I’m trying to understand why the consultations I got at prosthodontists are different from what Clear Choice can do. On average, the prosthodontists said it would take 3-4 months to complete the work. Why would I choose a prosthodontist instead of Clear Choice if I can get same-day implants? – Mike

Mike – Clear Choice reviews from patients are mixed—positive and negative. You did well to get multiple opinions on your dental implants. Prosthodontists are a good choice for consultations, because unlike other “implant dentists” their post-dental school education qualifies them as specialists in replacing and restoring teeth.

Are Same-Day Implants Unique to Clear Choice?

Is the offer of same-day dental implants only something that Clear Choice can do? Consider the facts:

  • “Same-day” really means that you will receive your implants and temporary restorations (dental crowns) in the same day.
  • Clear Choice is able to advertise same-day implants because all their work is completed at the same facility. It’s very convenient for patients.
  • It should be noted that the phases of same-day implants with Clear Choice are the same phases that a prosthodontist provides in his or her office.
  • Regardless of where you receive dental implants, there will still be a two to five month healing period before permanent crowns are placed. There is no way around the healing period. Your jawbone must fuse to the dental implants for them to heal and be successful.

Feel free to schedule a consultation at Clear Choice and ask questions about the healing process. You’ll find that the requirements are similar to what the prosthodontists explained. Compare your options to make a fully informed decision about your dental implant provider.

This post is sponsored by Naperville board-certified prosthodontist and implant dentist Dr. Anthony LaVacca.

May 22

Is Clear Choice just a money pit?

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I work for a marketing agency so I’ve been watching Clear Choice closely. I’ve noticed their commercials more because I actually need dental implants. Although I was hesitant about going to a place I knew nothing of except commercials, I decided to schedule an appointment with Clear Choice. Everyone was friendly and professional. The cost for dental implants with Clear Choice is almost double that of another dentist I saw for information on implants and about 1.3 times the cost of the third implant dentist. I am uncertain if Clear Choice is really that good or if they are just a money pit. Their customer service was far ahead of the other two dentists I visited. If that is any indication of how I will be treated as a patient, it might be worth the cost. How is Clear Choice viewed by other dental professionals? Lil

Lil – Clear Choice is known among dental professionals and among consumers for several things:

  • Aggressive marketing
  • Full-arch dental implants (All-on-4)
  • Higher-than-average fees

Whether they are a good option for a patient can only be determined on a case-by-case basis. If you only have one or a few teeth missing, Clear Choice probably isn’t the most cost-effective option. You are able to find high-quality dental implants that cost less.

We’re curious as to whether or not Clear Choice offered you multiple treatment options. There is no need for All-on-4 dental implants unless all of your teeth are missing or badly damaged.

It’s good that you received two other opinions from implant dentists. Compare your treatment options with the other dentists you visit. Keep in mind that if you do need All-on-4 dental implants, a skilled prosthodontist can provide them. He or she is likely able to provide all the services you need in his or her office. That’s the same convenience you would get from Clear Choice.

Many actual patients of Clear Choice or other mega dental centers feel that they didn’t receive personal attention. They felt more like they were visiting a finely tuned dental clinic. Although your initial visit was great, you might be disappointed as a Clear Choice patient.

The decision to receive dental implants shouldn’t be made quickly or based on emotion or impulse. Choose your provider carefully, too.

This post is sponsored by Naperville American board-certified prosthodontist and implant dentist Dr. Anthony LaVacca.

 

Mar 06

I don’t trust Clear Choice and I need a second opinion

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Can you give me some tips on getting a good Clear Choice second opinion? I was under the impression that they could help me get the most out of my money for dental implants. I scheduled an appointment and was surprised at the recommendation. I am not missing all of my teeth and I thought saving as many natural teeth was the preferred method. I even mentioned that to the sales rep and dentist, but I felt pressured to get my remaining teeth extracted and replaced with all on 4. They asked me for a deposit and were trying to schedule an appointment for the procedure. It made me uncomfortable and I let them know that. Also I mentioned that when I am making major investments in something, I take time to think about it. All on 4 wasn’t even on my radar so I needed to do some research and get a second opinion. They looked insulted when I mentioned getting a second opinion. I’m wondering if another dentist would recommend pulling my remaining teeth or if I would get different results from a second opinion. How do I find another dentist I can trust? Khalid

 

Khalid – Your experience with Clear Choice is common. Many people report feeling pressured to schedule an appointment for the procedure even if they are not comfortable with the recommendation. But this tactic increases the probability of patients getting the work done with Clear Choice. If you schedule an appointment and make a deposit, it can make you feel obligated to go through with it.

Whenever major dental work is recommended—from Clear Choice or otherwise—it’s wise to get a second opinion. You’ll get another perspective, additional information, and confirmation on your options. Dental implants should last a lifetime, so you shouldn’t spend the rest of your life wondering if you made the right decision.

A dental specialist might be able to preserve your remaining natural teeth. A prosthodontist specializes in preserving and restoring teeth, as well as in dental implant placement. Find one or two board-certified prosthodontists, and schedule a consultation with each of them. Take a copy of your dental records and digital x-rays with you. The data will be carefully examined before treatment options are recommended.

Don’t mention the recommendation you received from Clear Choice. Just allow each prosthodontist to provide his or her opinion. Compare your options and costs to make an informed decision that you’ll be comfortable with in years to come.

This post is sponsored by Naperville American board-certified prosthodontist and implant dentist Dr. Anthony LaVacca.

Aug 16

Advice on handling a Clear Choice second opinion

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I am exploring my options and considering getting a Clear Choice second opinion. I have 4 lower left teeth missing. Two are side by side. Clear Choice told me that because I only have 4 missing teeth I am not eligible for their regular promotion for something called all on 4. I really didn’t understand that process. Anyway they suggested replacing all of my teeth on the left hand side which sounds strange to me. Is there another option? Should I tell the second opinion dentist about the estimate from Clear Choice? Thanks. L.W.

L.W. – We encourage you to get a second opinion from a skilled implant dentist. There is no problem with letting the dentist know that you’ve been to Clear Choice for an evaluation and estimate.

You wouldn’t qualify for All-On-4 implants, which replace the entire arch of upper or lower teeth. Replacing your four teeth with individual implants is one option. You may also be a candidate for an implant-supported dental bridge which has replacement teeth suspended between the dental implant anchors. Before the exact treatment options can be determined, an examination and diagnostic studies are required. The condition of your surrounding teeth will be assessed.

We can’t speculate as to why Clear Choice recommended replacing all of your lower left teeth with dental implants, but when you receive a second opinion, inquire about the condition of all of your teeth on the left side.

A skilled prosthodontist can replace your teeth with a dental bridge or dental implants and produce results that will look completely natural.

A second, or even a third opinion, is wise to ensure you understand your options and make an informed decision.

This post is sponsored by Naperville American board-certified prosthodontist Dr. Anthony LaVacca.

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